Cisco 3842 13 1086 User Manual

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Cisco phone 3842 user guide

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Cisco 3842 13 1086 User Manual Online

Two transfer options are available during an active call:

  • A warm transfer (attended) allows users to speak privately with the receiving party before transferring the call. A warm transfer also confirms the availability of the receiving party.
  • A blind transfer (unattended) allows users to send calls to an alternate extension or phone number without waiting for an answer or confirming the availability of the receiving party.
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To Transfer a Call:

Cisco 3842 13 1086 User Manual Download

  1. During an active call, press the Transfer button or the xfer soft key (varies by phone model).
Cisco 3842 13 1086 user manual onlineManual

Transfer Button on the Cisco CP-7821 Phone

xfer Soft Key on the Cisco 508G Phone

NOTE: Soft keys are buttons that administrators can flexibly program to perform various functions, as opposed to buttons that are associated with a single fixed function.

  1. Dial the phone number or extension. On phones with the xfer soft key, press the dial soft key after entering the phone number or extension.
  2. Transfer the call to the receiving party.
    • Warm Transfer: After the receiving party answers the call, press the Transfer button or the xfer soft key (varies by phone model).
    • Blind Transfer: Before the receiving party answers the call, press the Transfer button or the xfer soft key again (varies by phone model).

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Updated on September 25, 2019

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